RMS 2FA lost phone

[mjwhite]

Hi,

Recently i lost my phone and i couldn`t back up my 2FA RMS codes. I can’t login in the RMS platform. I’ve contact by mail but no response.

[Marija]

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately. Please use “10031” for ticket ID.

Best regards.

[mjwhite]

Hi, I have not received any forms yet. Nor did anyone contact me. I need to regain access to my account please.

[Marija]

Hello,

Please check the email associated with your forum registration, including your spam or junk folders. I’ve re-sent the form; please let me know if you’ve received it this time.

Thank you!.

Best regards,

[mjwhite]

Yes, i just receive it! Thank you!