I have RUT240 with product code : RUT24001XXXx
- I made a backup from this device, when I restored the backup to a new device, it failed to restore.
the new device : RUT240 with product code: RUT24008XXXX, note that the two devices are the same firmware, RUT2_R_00.07.06
Apologies for the delayed response.
This is correct behaviour. The devices have hardware differences (different modems) and thus, you are unable to upload the backup file.
The best option would be to take the new RUT24008XXXX and reconfigure it manually. Then, download a backup file from it. This way, you will have two backup files for two different product codes.
Another option is to copy configuration files, but this method is less reliable. If you would like to try that, please take a look at this forum post here.
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