Good afternoon. We have 10 TMT250 devices whose configurators have a password. How can I reset my device to configure it again?
I hope you are having a good day.
It is possible to unlock the device if you forgot the password. Simply write the wrong password a couple of times until the device locks and shows an unlock code which you can then provide in a query along with the device IMEI and we will be able to provide the unlock code.
For that please contact your sales manager. If you do not have any contacts with our Sales managers, please contact with them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with description of your situation to email@example.com