Request for latest internal modem firmware files for RUT200 and RUT240

Networking Solutions Issue
1

Hello,

I have two Teltonika routers deployed in a remote mining environment in northern Chile (operating on the Entel network), and both are experiencing intermittent cellular disconnects.

Since checking via FOTA (Server) shows “No updates available” for both devices, I would like to request the latest stable internal modem firmware files (.bin) to perform manual updates via File upload.

Here are the specific details for each router:

1. Teltonika RUT200

  • RutOS Version: R_00.07.24.5
  • Current Modem Firmware: EC200AAUHAR01A11M16_01.200.01.200

2. Teltonika RUT240

  • RutOS Version: R_00.07.06.17
  • Current Modem Firmware: EC25AUFAR06A03M4G_01.001.01.001

Could you please provide the direct download links for the correct update files for these specific Quectel modems?

Thank you very much for your support!

3

Greetings,

Thank you for providing the details.

Before proceeding with a modem firmware update, we would like to better understand the intermittent disconnects. Could you please help us with the following?

  • How often do the disconnects occur, and does the connection recover automatically, or do you need to restart the router?

  • Do both routers lose connectivity at the same or similar time?

  • Could you please check and share the cellular signal readings for each router, including RSSI, RSRP, RSRQ, and SINR, if available?

  • What troubleshooting steps have you already tried?

These details will help us assess whether signal conditions may be contributing to the disconnects and whether a modem firmware update is an appropriate next step.

Thank you for your patience and cooperation.

Best regards,
T.