Problem sending SMS to long mobile numbers

Hi,
I have some problems sending SMS to long mobile numbers. I’ve tried with API, gsmctl and GUI and all have same problem. GUI says maximum number length is 16 numbers and those problematic numbers are 16 numbers long including country code, for example 00358xxxxxxxxxxx. I can send SMS to numbers which are 14 numbers long. This device is RUTXR1 with latest stable firmware.

I can send SMS with our older RUTXR1 (i think FW 7.12.x) with no problems. Is there some firmware changes or something?

Hello,

Could you please try using + instead of 00?
Do you get the same result, or is the message sent successfully?

Best regards,

Hello,

I tried both 00 and + and got same result. But I think that was not the underlying problem. Those SMS-messages were only delayed and arrived at target device after a while (maybe temporary problem with mobile operator).

Now the real problem is I think SMS sending is different between different firmware versions. When I send SMS with old and new FW to my mobile phone, both messages look like identical but when I send same message to our IoT device, that device doesn’t understand message I sent with new firmware.

Is there something different between fw versions? Some different SMS encoding? Some invisible characters within sent message? Something is changed because firmwares before new API work but firmwares after new API does not work.

The message I try to send is like “11:AB:98:FF:07:DE ED01” without quotes.

Hello,

If I understand correctly, the original problem was related to sending SMS to long phone numbers, and this is now resolved, right?

Regarding the SMS communication between RUTXR1 and your IoT device, this is a different issue, so I kindly ask you to create a separate topic for it.

Thank you.

Best regards,

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