OTD140 not connecting

Teltonika Networks
1

This is from the log:

[2024-07-24 22:56:57] Received: \r\n�����̉���\r\n\r\nERROR\r\n
[2024-07-24 22:56:57] Sent: AT+CIMI\r
[2024-07-24 22:56:57] Received: \r\n310170844352747\r\n\r\nOK\r\n
[2024-07-24 22:56:57] Sent: AT+COPS?\r
[2024-07-24 22:56:57] Received: \r\n+COPS: 0\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CFUN?\r
[2024-07-24 22:56:58] Received: \r\n+CFUN: 1\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Received: \r\n+CPIN: READY\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CREG?\r
[2024-07-24 22:56:58] Received: \r\n+CREG: 2,0\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CGREG?\r
[2024-07-24 22:56:58] Received: \r\n+CGREG: 2,0\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CEREG?\r
[2024-07-24 22:56:58] Received: \r\n+CEREG: 2,0\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+QCSQ\r
[2024-07-24 22:56:58] Received: \r\n+QCSQ: "NOSERVICE"\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CFUN?\r
[2024-07-24 22:56:58] Received: \r\n+CFUN: 1\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Received: \r\n+CPIN: READY\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CREG?\r
[2024-07-24 22:56:58] Received: \r\n+CREG: 2,0\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CGREG?\r
[2024-07-24 22:56:58] Received: \r\n+CGREG: 2,0\r\n\r\nOK\r\n
[2024-07-24 22:56:58] Sent: AT+CEREG?\r
[2024-07-24 22:56:58] Received: \r\n+CEREG: 2,0\r\n\r\nOK\r\n
[2024-07-24 22:57:01] Sent: AT+CFUN?\r
[2024-07-24 22:57:01] Received: \r\n+CFUN: 1\r\n\r\nOK\r\n
[2024-07-24 22:57:01] Received: \r\n+CPIN: READY\r\n\r\nOK\r\n
[2024-07-24 22:57:01] Sent: AT+QPINC?\r
[2024-07-24 22:57:01] Received: \r\n+QPINC: "SC",3,10\r\n+QPINC: "P2",3,10\r\n\r\nOK\r\n
[2024-07-24 22:57:01] Sent: AT+QCSQ\r
[2024-07-24 22:57:01] Received: \r\n+QCSQ: "NOSERVICE"\r\n\r\nOK\r\n
[2024-07-24 22:57:01] Sent: AT+QSPN\r
[2024-07-24 22:57:01] Received: \r\n�����̉���\r\n\r\nERROR\r\n
[2024-07-24 22:57:01] Sent: AT+CIMI\r

It sees the SIM and ICCID. We are at FW 7.06, the apparent latest. AT&T Jasper says that I can send an SMS, but I can’t see how to receive it in either the GUI or the manual. Jasper also shows current date time, and the APN I manually entered. It can also do AUTO-APN just fine. I have to manually set the date every time from RutOS, using “date -s”. Days of this, I must be missing something. Thank you!

3

Hello,

This is not the latest version. Please update to the newest firmware version, 07.08. You can download it from this link: Firmware Downloads. Then, update your device using the downloaded file.

image
image1183×505 18.5 KB

If you still will be having issues, come back and please provide screenshot of WebUI page Status → Network → Mobile.

Best regards,

4

Thank you very much. Firmware updated and confirmed. Connectivity issue not affected, still not working. Here is the screenshot you requested:

OTD140WebUIStatus
OTD140WebUIStatus1186×778 111 KB

Will try a different SIM now.

5

Other SIM made no diff. Here’s the rest of the status page:

OTD140NetworkWebUI2
OTD140NetworkWebUI21186×778 94.1 KB

6

Neither SIM can send or receive SMS messages, although the AT&T Control Center Spotlight does show activity on the APN:

Screenshot 2024-07-25 at 11.04.47 AM
Screenshot 2024-07-25 at 11.04.47 AM2296×973 128 KB

7

The RAW table packet counters in Status:Network:Firewall are incrementing and indicating hundreds of KB Traffic

8

Maybe I am way off base, but does gsmctl -m tell me that I am trying to use a European modem in the US?

root@OTD140:/tmp# gsmctl -i
862997067367619
root@OTD140:/tmp# gsmctl -w
Quectel
root@OTD140:/tmp# gsmctl -m
EC200A-EU
root@OTD140:/tmp# gsmctl -x
310170844352747
root@OTD140:/tmp# gsmctl -z
Inserted
root@OTD140:/tmp# gsmctl -u
OK
root@OTD140:/tmp# gsmctl -c
390
9

Check Ordering TAB.

10

Thank you hrtx, there is no North American version, apparently. Looks like our Product Manager got confused.