I am not able to activate the management service for devices from child companies in RMS.
When I activate the management service for my devices in child company, I receive a notification: No available credit.
Although the parent company has 201 credits left.
When i activate use parent credits under the parent company, the toggle switch turns on, but as soon as i leave the page and come back, the toggle switch is off. i have already tested it with other browsers. Unfortunately no solution.
Hello,
Thank you for reaching out.
Do you see the options shown in the screenshot below in Administration → Companies?
Additionally, please ensure that Company options are present and selected in the Companies table settings:
If these options are missing, try resetting the table settings.
I hope this helps, and if you need further assistance, feel free to reach out.
Best regards,
Thank you, it was helpfull. I should reset the table settings.
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