I lost the second factor for RMS. I had to reset my phone. I don’t have the recovery code either. Is there any way to regain access to the account?
Hello,
Thank you for reaching out. To assist you effectively with regaining access to your RMS account, we will need to verify your account authority.
To begin this process, I’ve sent you a form to complete. When filling out the form, for the ticket ID please use 10850. Once submitted, we will contact you privately to provide further assistance.
Best regards,