Multiple routers showing as offline in RMS

We have over 30 routers showing as ‘Offline’ in RMS, although they are actually online. This happened after the scheduled maintenance.

Hi @petereg,

same happenend to us. Can you reach the routers via SMS?
An SMS with
  your_router_password rms_connect
did the trick on all but one device.

This one needed
  your_router_password rms_off
and the a 60s delay, and then
  your_router_password rms_on
and now all of them are back to the green dot.

Regards,
Timelapse Admin

1 Like

This topic was automatically closed 40 hours after the last reply. New replies are no longer allowed.