Modbus TCP over Serial gateway Failed Sometimes

[prabhu5992]

Model: TRB145, RS485 to Modbus TCP Conversion Sometime we can read the data working perfectly, Sometime it will failed to read Data
Modbus TCP over Serial Setting

Firmware Version: [TRB1_R_00.07.08.2]

• Kernel version : 5.4.276

Holding Register, 44102 to 441035
Data type: Decimal

Error : Socket_Recv_Timeout

( Testing result in Modbus Master)

• Hardware revision : 0007

• Batch number : 031

[Edvardas]

Hello,

Thank you for your inquiry. After reviewing the information you provided, it appears the issue may be related to the server not sending a response. This could be caused by many factors, including an unstable internet connection, firewall restrictions, or server overload.

To assist you further, could you kindly provide us with the topology of your current setup?

Additionally, we would require the troubleshoot file to analyze the issue in detail.

I have sent you a form to complete, which will help expedite the process. Once you have filled out the form, you will be contacted via email regarding the submission of the troubleshoot file. Please make sure that you reference ticket ID “9304” when completing the form.

To obtain the troubleshoot file, please connect to the router’s WebUI and navigate to System → Maintenance → Troubleshoot. Once there, click on “Download” next to the Troubleshoot file.

We look forward to receiving the requested information and are ready to assist you further.

Kind regards,

Edvardas