Mistake (RMS connection rejected)

(RMS connection rejected)
I bought a used Rutx11 with the serial number 1121462675, I cannot connect the router to the RMS APP. Error (RMS connection refused) is displayed in the router. what am I doing wrong?


Just to clarify, were you able to add the device to RMS? Was it successfully added?
Here are the instructions on how to add the device: How to add devices to RMS? - Teltonika Networks Wiki
If you’ve done these steps correctly, we’ll require some more private information, and since this information cannot be shared on a public forum, I’ll ask you to contact your sales manager or reseller for more help. If that is not an option, please fill out the Contact Us form here: Teltonika Networks - LTE Routers, Gateways & Modems for IoT

Best regards,

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