Io49 reached 65535 and odometer stops counting

Hi,
Searching the web for the same issue I have found a post in your community forum dated on Oct 19, 2020 - but I cannot see it anymore here.

So, the issue is that since this property value reached the maximum allowed value, the odometer is not reporting any progress. It is for FMB003.

Do you have any idea how to make odometer reporting working again?
Thank you

Hi,

Good day, please provide the following information.

  1. What is the firmware that you are using?
  2. Are you able to recreate the issue?
  3. How many devices are affected by this issue?

Please use the latest firmware for FMB003 and download it here: Firmware versions - Teltonika Telematics Wiki

Direct Download link: https://wiki.teltonika-gps.com/view/Special:Redirect/file/FMB.Ver.03.29.00.Rev.359_and_configurator.zip

If using the latest firmware didn’t fix the issue, kindly create an HD ticket or contact your sales manager.

If you don’t have contact with your sales manager, please contact your sales manager. If you don’t have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it.

Best Regards
Maynard C

Hi,

I’m using the latest firmware: Ver.03.29.00.Rev.359
Since the Io49 (Distance Since Codes Clear) reached 65536, this value never increases anymore.
As a workaround, I have changed the configuration for the Odometer calculation source. It was before “ODB”, now I have changed to “GNSS” - and the odometer is calculated again.
Anyway, I think it is not a good idea the limit the value of the Distance Since Codes Clear parameter to FFFF, since it is a valid situation that the codes will not be cleared for a longer period of time and travelled distance.

This topic was automatically closed after 19 days. New replies are no longer allowed.

Hi,

For this case, kindly contact your sales manager or create an HD ticket. Please follow the instruction that I have provided above.

Best Regards
Maynard C