Dear Team,
I do not received verification code during login RMS.
How can i access my account?
never received any verification code on my email & spam folder.
how to login my RMS .
Best Regards
Have you been able to login before?
Hello,
I have sent you a form to fill out. Once completed, I will contact you privately regarding this issue. Please use “9199” for the ticket ID.
Best regards,
yes of course
We have received your form. You should receive an email from us shortly.
Best regards,
still waiting for help from teltonic team
still waiting for help and it’s very annoying not to get to my account. can you help me Thank you
Hello,
We sincerely apologize for the inconvenience you’ve been experiencing.
When you submitted your form, we sent you an email, but we haven’t received a response via HubSpot. Could you please confirm if you received our last email and are able to respond to it?
If not, I’ll be sending you another HubSpot form. Please ensure your contact details are correct, and I will personally reach out to assist you with this issue. For reference, please use “91990” as the ticket ID.
Additionally, please check all folders of your inbox (including spam/junk) to make sure our emails are getting through.
Looking forward to hearing from you.
Best regards,
yes, I received the email and also sent a reply, the system wrote to me that Thank you for submitting the Support form. so I send again and again it went fine
The address is correct
ferrycz@seznam.cz
I filled out the Ticket ID correctly and sent it, the system thanked me, I didn’t receive another email. I receive emails normally but not the one with the verification code
I have already answered 3 of your forms, they always went correctly, how many more times do I have to go through it?
Hello
I sincerely apologize for the inconvenience.
There was an issue with HubSpot, which prevented us from receiving your previous response emails. We have now received your answer and working on resolving your RMS issue. I’ll keep you updated via HubSpot.
If you have any additional questions, feel free to ask. Again, apologies for the current situation.
Best regards,
@Martynas
This HubSpot thingie is a nightmare from a communicational point of view.
So unreliable.
Please consider another and more reliable CRM/Helpdesk solution with no “I didn’t receive your email” - in both directions by the way!
I have no idea what you mean? feel free to communicate by email but solve my problem. it’s been 10 days since I can’t access my RMS dock modem and you still can’t help me. you keep making excuses and excuses just deal with it. I don’t have your address in spam or junk mail. everything else works normally, I get ads from you, but your two-step verification code just doesn’t work for me.
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