Gps data showing 0

Hello.
I am using a RUT956 to record gps data of a truck. The gps module is places on the front of the dashboard to has a clear view of the sky. However im getting regular 0 values, but when I reboot it would record normally again. It would then toggle between 0 and normal values every time I reboot. Does anyone know of a solution for this issue. I even added a script to restart the gps server if it status wasn’t in running mode so im a bit lost now.

Hello,

Could you please ensure that your device is running the latest 7.11.3 RutOS firmware version? If not, kindly update it. The firmware can be downloaded here: RUT956 Firmware Downloads.

Best regards,

Hello,

I have updated to the newest firmware and I am still getting this issue.

I have sent you a form to fill out. Once completed, I will contact you privately. For the ticket ID, please use “11737”.

Best regards,

Thank you. I have filled out the form and sent it.

You should receive an answer from us shortly.

Best regards,

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