Gh5200 Device past data or recorded data issue

Hi,
I am having problem in getting past data of device GH5200. Device is sending live data
but there is no recorded history or past data found in server. Please help to resolve this.

Hello @cosmicagps,

Good day! GH5200 device has 128MB internal flash memory, if the records are still on the internal memory you have an option to prioritize sending the old records from the device by setting under the GPRS Tab > Record Settings > Sort By to Oldest. If the Oldest is marked, the device first will send the Oldest information before sending the newer records.

For more information you may refer on this link: GH5200 GPRS settings - Wiki Knowledge Base | Teltonika GPS

However, if data from the device were already sent to server and you could not access the records in your server then you need to check from your server end on how to retrieve the old data.

I hope this helps.

Best regards,
Patrick S.

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