Hi Teltonika experts, i have a recurrent issue with several models, they has an excessive data usage, i have notice this devices sending location once per second. in many ocations i have question the dealers about what i could do to solve it but i happing given been the same solution every time: they tell me to lower the report times, which i have done and i havent obtain the results.
Thanks for your help
Hello,
I hope you are having a good day.
Data acquisition does have influence over this, however by your set parameters i do not see a reason why you would get records every second, therefore i would like to analyze this further:
Please contact your sales manager. If you do not have any contacts with our Sales managers, please contact with them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Configuration file/Firmware version, please follow these recommendations: Recommendations for filling a query description - Wiki Knowledge Base | Teltonika GPS
Best regards,
Gustas Daugirda