# FMC125 For DUAL CAM **URL:** \ **Category:** Telematics\ **Created:** [March 4, 2024, 3:32pm UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605 "2024-03-04T15:32:58Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![usman.javed](https://community.teltonika.lt/letter_avatar_proxy/v4/letter/u/6bbea6/32.png) [@usman.javed](https://community.teltonika.lt/u/usman.javed)\ **Post date:** [March 4, 2024, 3:32pm UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/1 "2024-03-04T15:32:58Z")
Hello. I need the configurator for FMC125 dual cam device. I am having the old configurator for FMC125 dualcam. when i open my latest configuration file using the old configurator so i got an error that this version is not supported. and when i use the new configurator to open the dualcam configuration file so in this configurator i wont get the Dualcam section. ---
**Author:** ![Maynard](https://community.teltonika.lt/user_avatar/community.teltonika.lt/maynard/32/6396_2.png) [@Maynard](https://community.teltonika.lt/u/Maynard)\ **Post date:** [March 6, 2024, 5:15am UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/3 "2024-03-06T05:15:35Z")
Hi Usman, Goodday, please download the latest firmware and configurator for dual cam through the link below: Link: [Firmware](https://drive.teltonika.lt/d/e5c4b09a60b74fa5b6a0/) Password: 3RpOAf96 Best Regards Maynard C ---
**Author:** ![usman.javed](https://community.teltonika.lt/letter_avatar_proxy/v4/letter/u/6bbea6/32.png) [@usman.javed](https://community.teltonika.lt/u/usman.javed)\ **Post date:** [March 7, 2024, 2:12pm UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/5 "2024-03-07T14:12:36Z")
when i use this configurator and open my configuration file. Here i am not able to get DUALCAM section here. ![image](https://community.teltonika.lt/uploads/default/original/2X/6/6288b53dfdd82b68c8143bbe9ce1e0529132d2ff.png) ---
**Author:** ![usman.javed](https://community.teltonika.lt/letter_avatar_proxy/v4/letter/u/6bbea6/32.png) [@usman.javed](https://community.teltonika.lt/u/usman.javed)\ **Post date:** [March 7, 2024, 3:28pm UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/6 "2024-03-07T15:28:29Z")
Also when i look for FMC125 AVL IDs in teltonika wiki page. I won’t find there the AVL IDs regarding camera, like SD card status and etc. Secondly in one of my FMC125 device the firmware in it is 03.29.00.Rev.14 when i try to change it to this 03.27.13.Rev.663 through FOTA web , the task failed immediately. Why this happens ? ---
**Author:** ![Maynard](https://community.teltonika.lt/user_avatar/community.teltonika.lt/maynard/32/6396_2.png) [@Maynard](https://community.teltonika.lt/u/Maynard)\ **Post date:** [March 8, 2024, 5:28am UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/7 "2024-03-08T05:28:05Z")
Hi Usman, Please use the latest firmware for the Dual CAM now it supports base 29 firmware. ![image](https://community.teltonika.lt/uploads/default/original/2X/0/082f36a812f1882d9019c3f6b9e594155628ccfa.png) Kindly check the same link that I have shared from my first comment. Best Regards Maynard C ---
**Author:** ![usman.javed](https://community.teltonika.lt/letter_avatar_proxy/v4/letter/u/6bbea6/32.png) [@usman.javed](https://community.teltonika.lt/u/usman.javed)\ **Post date:** [March 11, 2024, 1:44pm UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/8 "2024-03-11T13:44:03Z")
hello. When i request for camera through GPRs command it says “Error: Front Camera not present” and when i check the SD card AVL data in AVL records so where i found value = 0 in AVL ID 497 & 498 although the SD card is present in the camera. Also i send camera restart command. but it wont work out. i got this error when i request for camera restart “Camera front restart cmd fail: 3” ---
**Author:** ![Maynard](https://community.teltonika.lt/user_avatar/community.teltonika.lt/maynard/32/6396_2.png) [@Maynard](https://community.teltonika.lt/u/Maynard)\ **Post date:** [March 12, 2024, 5:19am UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/9 "2024-03-12T05:19:55Z")
Hi Usman, Good day, kindly create an HD ticket for this case to investigate deeply the issue by the local support engineer from your region. For basic troubleshooting kindly check our wiki page:[Teltonika DualCam - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)](https://wiki.teltonika-gps.com/view/Teltonika_DualCam) FAQ: [DualCam FAQ - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)](https://wiki.teltonika-gps.com/view/DualCam_FAQ) Best Regards Maynard C ---
**Author:** ![Maynard](https://community.teltonika.lt/user_avatar/community.teltonika.lt/maynard/32/6396_2.png) [@Maynard](https://community.teltonika.lt/u/Maynard)\ **Post date:** [March 13, 2024, 6:15am UTC](https://community.teltonika.lt/t/fmc125-for-dual-cam/4605/10 "2024-03-13T06:15:35Z")
Closed on March 13, 2024, 6:15am UTC This topic was automatically closed after 7 days. New replies are no longer allowed.