Hello greetings,
I recently bought a vehicle and the seller offered me this GPS that had been used for a few years. According to him, he gave me some instructions. I connected the FMC003 to the 10v charger pin 12 and pin 4 and then downloaded the software and connected the FMC003 via USB but the program tells me that it is not supported.
IMEI: 86089**********
Firmware: 3.28.0.Rev.107
COM5
(I clarify that the GPS did not come to me for free, that is why I started wanting to fix it or I don’t know if I was scammed,
Hi @jesusabri
Good day, it seems you are using old firmware for the device, please check with your seller to provide you the correct configurator: E.FMX003_R.2
Or please send an email to our website.
To receive firmware files, updater, and documentation on devices, please contact your sales manager. If you don’t have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it.
Best Regards
Maynard C
So you tell me the problem is in the configurator that does not detect this version?
Yes, correct
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