Hi all,
I’m running a system with a number of Teltonika trackers (FMB920 and FMT100) and recently had around 30 devices drop offline.
Has anyone else experienced similar issues with these models?
Are there known firmware updates required?
Could it be an APN/network issue?
Any recommended configuration settings?
Any advice or experiences would be greatly appreciated 
Thanks,
Dan
I have updated firmware to the latest and have a brand new one on the bench and used the same config file on all of the other . and now about 150 have gone down. i think its some think to do with the time . is thar a sms way to solve it? Thanks Dan
Hello @smartrackuk,
I hope you are doing well. We would like to analyze your issue.
Kindly create an HD Ticket or coordinate with your Sales Manager. If you don’t have any contacts with our Sale managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill the form and submit it.
Best regards,
Patrick S.
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