FMB204 reports Escort LLS Temperature #3 without being configured

Teltonika Telematics
1

Hi there,

My FMB204 reports an Escort LLS Temperature 3 without being configured. I cannot find it in the configurator, BLE is also disabled.

According to the Template:FMB AVL ID FMM FMC - Wiki Knowledge Base | Teltonika GPS its the ID 275 and i can confirm the reception in my traccar installation.

Any idea how to turn it off / remove it from config ?

Thanks in advance

2

Hi Billy,

Good day, what is the firmware installed on your device?

Please try the following troubleshooting steps.

  1. Update the firmware of your device to the latest here: Firmware versions - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)
    Firmware direct download: https://wiki.teltonika-gps.com/view/Special:Redirect/file/FMB.Ver.03.27.13.Rev.03_and_configurator.zip

2 After updating the firmware reset the device configuration and restart the device.
3. Reupload the old device configuration and again restart the device.
4. Check the AVL 275 if the ID is still there maybe it is a bug from the firmware.

In that case, you need to contact your sales manager.
If you don’t have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with the description of your situation to info@teltonika.lt

Best Regards

3

Hi thank for your answer
Device is running 03.27.14.Rev.00, issue was present also with 03.27.13.Rev.03

It’s kind of problematic to revert and restore because it is hidden in the motorcycle (without access) and resetting it will also loose it from FotaWEB

4

Hi Billy,

For any bugs with the firmware or issues with the firmware, I would like to advise you to contact your sales manager. If you don’t have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with the description of your situation to info@teltonika.lt When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect, please follow these recommendations: Recommendations for filling a query description - Wiki Knowledge Base | Teltonika GPS

Best Regards,
Maynard C.