FMB140 crashes for some time


Some of our installed FMB140 devices crashes for some times (weeks and months) and starts by themselves.
We had to go back to some vehicles to reboot the device via the configurator since the command “cpureset” does’nt work remotely.

Can you help us to understant and copte with the problem ?


Good day, for this situation, kindly contact your sales manager so that he can coordinate with our local support team to transfer the devices to your new company. Please provide the receipt and all proof that you have purchased the device from us. If you don’t have any contact with our Sales managers, please contact them on our official website and click on the “Contact Us” button. When you click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with a description of your situation to

Best Regards


Ok, thank you.