I subscribed to RMS and the router was not connecting. I thought about going local and doing a firmware update to the latest version. After the firmware update, I get an error during login: “Failed to load menu data” By entering my username and password, it gets stuck on that page, obviously I can’t even connect to the internet. How can I fix?
Hello,
I assume you were running a rather old firmware version before. It is likely that one of the internal files is corrupted. If it is indeed the case, then it should be possible to restore the device. However, In order to resolve the issue that you are currently experiencing, additional provision of further confidential details is required. Due to the public nature of this forum, private communication here is not feasible. Hence, it is recommended that you reach out to your designated sales manager or the reseller from whom you acquired the device in question. They will be able to assist you in addressing this matter more effectively.
Kind Regards,
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