Hi,
I opened a few ticket regarding disconnection problems we have, I did not get a reply back for almost 2 weeks for some of the issues.
Greetings,
Could you please provide references to your previous tickets so we’re able to backtrack on what was being discussed earlier?
Regards,
M.
Thank you Matas,
The ticket id I have is 15501 - one router had an old firmware version - it was updated, yet, we still see disconnection - I provided the latest logs a few days ago.
And other router had the latest firmware and still shows disconenctions
Greetings,
If you don’t mind, let’s close this thread and keep the other one open. We’ve sent you a response via e-mail regarding your issue, please check on that.
Regards,
M.
Hi, we are waiting for a reply for about a month now. COuld you please check on your end?
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