Hello,
I have a RUT360 device that after firmware update the device name is UNKNOWN, both at config/system file and at mnf_info program.
I cannot use a backup from other device to configure it, it says that the backup is not valid.
Is this a known problem? How can it be solved?
Thank you
Hello,
To address this matter effectively, I’ve sent you a form to fill out. When completing it, please use 12582 as the ticket ID. Once submitted, we will contact you privately and request the necessary information to resolve this issue.
Kind regards,