Dashcam is Not Sending Photos to the Server

I connected the dashcam to the FMC125 device and set up the backend on the cloud for my tests. The FMC125 is not attempting to connect to the cloud at all, but when I check the SD card on the dashcam, I can see that photos are being recorded periodically. I also tried the same on the cloudview.teltonika.lt address, and the same issue occurs there as well.

Hello

It seems to be either a connection or SD card issue where the device is not able to fetch the picture from the camera,
Therefore, this issue needs a deep investigation, please contact your sales manager and open a ticket on the helpdesk
We would like to analyze your issue. Please contact your sales manager.
If you don’t have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it.

BR
laith