Good day,
I am by no means a communication expert and a such don’t always follow all the jargon in this area of eng.
We are really struggling with device stability. They constantly at random just loose connection and don’t reconnect, it appears a hard power cycle sorts this. As these devices are deployed remotely a power cycle is very difficult. I have tried 4 different RUT RUTX devices and all suffer with the same sort of issues.
We are in development of our new remote systems and if i cannot find a way to get these devices stable will need to search for a better alternative. The RUT ? RUTX devices are on the same sim as 1000’s of stable devices and the exact some location, so i know its not a sim or service provider issue. I expected better service from these devices…
Why are they so unreliable? Is there a setup issue I am not aware of? The UI ands setting parameters of these devices is very complex with a huge amount of settable options…Where the hell do I start to diagnose the issues?
Would be great if there was a internal person that could review our account and advise. We have lost almost a year of dev time running around resetting these units just to get them to operate as they should.