Hello, i recently updated the firmware in my FMB910 devices through FOTA,
The firmware version is 03.27.13.Rev.03.
Unfortunately not even the latest available configurator gives the option of creating new configuration for this version. The latest visible option is 03.27.12++
And no matter what I do when I try to create a new configuration for FMB 910 a error window pops up and i get the error 'Invalid Configuration Error; Hardware MTB1:2 has already been defined, it can not inherit MTB1:1
Unfortunately i am facing the same problem with this configurator and the problem is only with FMB910 devices. I am able to create configurations for all other devices.
One thing that i have noticed is that when i search for FMB910 the picture of the associated hardware is different. It seems like a bug in the configurator that is being carry forwarded
will appreciate support on this issue
Please try to use our new configurator teltonika Telematics configuration tool, but to use this make sure your firmware is 03.27.13.Rev.03 and newer
Wiki link: Telematics Configuration Tool (TCT) - Wiki Knowledge Base | Teltonika GPS (teltonika-gps.com)
If you were experiencing bugs using our configurator. Please contact your sales manager.
If you don’t have any contact with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you will click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with a description of your situation to email@example.com
thanks a lot. It worked for me