Can't access RUT955 anymore

Networking Solutions
1

Hello. I setup a new RUT955 last week. The default setup went fine, and I was able to activate both sims for internet access. I then changed the default password and added another SSID. Both SSIDs worked fine.

Because I needed a specific sensor to connect to the RUT955, I changed the default 192.168.1.x address range to: 172.16.244.1 (and 255.255.255.0, DNS: 8.8.8.8, DHCP enabled with range 172.16.244.132-172.16.244.249)

The system was rebooted and I used WiFi to get to the webui on 172.16.244.1. The UI opened, but, as I tried logging in the UI kept spinning and not letting me in, no matter how long I waited. After several resets no change. I then did a “factory reset” (holding reset while powering on for 12-15 sec). Results:

  • Default WiFi is available (but no internet)
  • The UI no longer appears (not responding)
  • I can ping the 172.16.244.1 IP address from either a LAN connection or connected to the default Wifi

How would I get control back again? I’ve tried SSH using LAN port (ssh admin@172.16.244.1) but the passwords (original and new) are not accepted. But I’m not sure if that’s the RUT955 or my PC responding. What else can be done to revive the router?

2

Hi,

After factory reset, the IP address will go back to default 192.168.1.1

To login using SSH you need use root and not admin, e.g. root@192.168.1.1

3

Thank you for responding.

I thought so too but, using ethernet cable I can’t ping 192.168.1.1 but pinging 172.16.244.1 does respond. But you’re also saying that the factory reset did not work as it supposed to (because IP address was not reset to default). I held the reset for 12-15 seconds. Should I hold the reset longer?

4

It should be enough (12-20 seconds).

You could try enter bootloader menu and upload newest/current FW there so it will automatically factory reset device.

More info: RUT955 Device Recovery Options - Teltonika Networks Wiki

5

The root instead of Admin did the trick. I was able to reboot and get back on board. Thanks for the advice