Caanot add the device

I’m currently trying to add my device RUTX12 on RMS, but it shows the error message: Device could not be added. Please contact support for more information. If any help, I will be really appreiciate, thank you.


In order to resolve the issue that you are currently experiencing, additional provision of further confidential details is required. Hence, it is recommended that you reach out to your designated sales manager, the reseller from whom you acquired the device in question, or simply fill out the Contact Us form here: Teltonika Networks - LTE Routers, Gateways & Modems for IoT. They will be able to assist you in addressing this matter more effectively.

Best regards,

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