Assistance Needed with FMC003 GPS Tracker - OBD Odometer Reading Issue

Hello Forum Members,

I hope this message finds you well. I am currently facing a challenge with my FMC003 GPS tracker, and I’m seeking guidance on resolving a specific issue. Here are the details:

Problem: I am attempting to read the OBD odometer of a VW Caddy with the VIN WV1ZZZ2KZGX084159 using the FMC003 GPS tracker. However, I’ve noticed that the odometer reading does not align with the actual mileage. I believe there might be a configuration or setting that needs adjustment to ensure accurate readings.

Specific Questions:

  1. What settings should I configure on the FMC003 GPS tracker to accurately read the OBD odometer of a VW Caddy?
  2. Is there a troubleshooting process I can follow to identify and resolve discrepancies in odometer readings?

I appreciate any assistance or insights you can provide to help me address this issue. If you require additional information about the setup or any specific details, please let me know.

Thank you in advance for your time and support.

Best regards,
Lorenz Adriaensen

Hello,

Based on our supported vehicle list we do support from the year 2004 up to 2021


!FMB003 supported vehicles v3.3.xlsx (teltonika-gps.com)

Make sure that your device firmware is updated.
Download the lastest firmware here: https://wiki.teltonika-gps.com/view/Special:Redirect/file/FMB.Ver.03.28.03.Rev.97_and_configurator.zip

Please make sure that the model of your vehicle is in the same year model that we have. If you still receive the wrong total mileage value please contact your sales manager or create a Helpdesk ticket. If you don’t have any contacts with our Sales managers, please contact them on our official website https://teltonika-gps.com/ and click on the “Contact Us” button. When you click, please fill out the form and submit it. Note: as a topic, please choose “Vehicle telematics”. Or you can send an e-mail with description of your situation to us: Teltonika - IoT, Internet of Things When contacting Us, please provide: IMEI/Logs/Configuration file/Intenational GSM number/Firmware version/ect , please follow these recommendations: Recommendations for filling a query description - Wiki Knowledge Base | Teltonika GPS