Add device in RMS


I am trying to add a device in RMS and get the following error: Device with 60[redacted] at line 1 could not be added. Please contact support for more information.

Please assist


In order to resolve the issue, additional provision of further confidential details is required. Due to the public nature of this forum, private communication here is not feasible. Hence, it is recommended that you reach out to your designated sales manager or the reseller from whom you acquired the device in question. They will be able to assist you in addressing this matter more effectively. If this is not feasible, you can fill in the ‘Contact us’ form here. If you decide to fill in the form, please, explain the situation within the form.

Kind Regards,

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