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Hello,

I've got an RUTX11  yesterday and updated the Firmware to the lastest version : RUTX_R_00.02.00.1

After updating, the Wireless APs (2.4 and 5 Ghz) stopped working.

I resetted the device and all wifi options were not visible anymore in the webinterface, even the wifi interfaces itself were gone.

I went back to RUTX_R_00.01.06 and wifi is available and working again, but  bluetooth is now disabled.

I have also posted this in another thread but i don think i get response there.

I also think this is a FW issue because Wifi is working with FW below RUTX_R_00.02.00.1 and the device is brand new.

I must say I am a bit dissapointed about the RUTX series now, because I don't expected such Problems, some minor bugs - ok,

but I think this is an essential flaw.

Hope you have more Information about this problem or can tell me if the device is faulty, so can send it back.

Below is the output what dmesg says.

Thank you

 Best Regards

ath10k_ahb a000000.wifi: Direct firmware load for ath10k/pre-cal-ahb-a000000.wifi.bin failed with error -2

[   27.502997] ath10k_ahb a000000.wifi: Falling back to user helper

[   35.889990] ath10k_ahb a000000.wifi: Direct firmware load for ath10k/QCA4019/hw1.0/firmware-6.bin failed with error -2

[   35.890036] ath10k_ahb a000000.wifi: Falling back to user helper

[   35.950038] firmware ath10k!QCA4019!hw1.0!firmware-6.bin: firmware_loading_store: map pages failed

[   37.027313] ath10k_ahb a000000.wifi: qca4019 hw1.0 target 0x01000000 chip_id 0x003b00ff sub 0000:0000

[   37.027360] ath10k_ahb a000000.wifi: kconfig debug 0 debugfs 1 tracing 0 dfs 1 testmode 1

[   37.039071] ath10k_ahb a000000.wifi: firmware ver 10.4-3.5.3-00057 api 5 features no-p2p,mfp,peer-flow-ctrl,btcoex-param,allows-mesh-bcast,no-ps crc32 6a15d64d

[   37.085388] ath10k_ahb a000000.wifi: failed to fetch board data for bus=ahb,vendor=0000,device=0000,subsystem-vendor=0000,subsystem-device=0000 from ath10k/QCA4019/hw1.0/board-2.bin

[   37.085566] ath10k_ahb a000000.wifi: Direct firmware load for ath10k/QCA4019/hw1.0/board.bin failed with error -2

[   37.100600] ath10k_ahb a000000.wifi: Falling back to user helper

[   37.140214] firmware ath10k!QCA4019!hw1.0!board.bin: firmware_loading_store: map pages failed

[   37.140456] ath10k_ahb a000000.wifi: failed to fetch board-2.bin or board.bin from ath10k/QCA4019/hw1.0

[   37.147831] ath10k_ahb a000000.wifi: failed to fetch board file: -11

[   37.157187] ath10k_ahb a000000.wifi: could not probe fw (-11)

[   37.342317] ath10k_ahb a800000.wifi: Direct firmware load for ath10k/pre-cal-ahb-a800000.wifi.bin failed with error -2

[   37.342362] ath10k_ahb a800000.wifi: Falling back to user helper

[   38.600215] ath10k_ahb a800000.wifi: Direct firmware load for ath10k/QCA4019/hw1.0/firmware-6.bin failed with error -2

[   38.600259] ath10k_ahb a800000.wifi: Falling back to user helper

[   38.663471] firmware ath10k!QCA4019!hw1.0!firmware-6.bin: firmware_loading_store: map pages failed

[   38.665275] ath10k_ahb a800000.wifi: qca4019 hw1.0 target 0x01000000 chip_id 0x003b00ff sub 0000:0000

[   38.671396] ath10k_ahb a800000.wifi: kconfig debug 0 debugfs 1 tracing 0 dfs 1 testmode 1

[   38.684221] ath10k_ahb a800000.wifi: firmware ver 10.4-3.5.3-00057 api 5 features no-p2p,mfp,peer-flow-ctrl,btcoex-param,allows-mesh-bcast,no-ps crc32 6a15d64d

[   38.729910] ath10k_ahb a800000.wifi: failed to fetch board data for bus=ahb,vendor=0000,device=0000,subsystem-vendor=0000,subsystem-device=0000 from ath10k/QCA4019/hw1.0/board-2.bin

[   38.730042] ath10k_ahb a800000.wifi: Direct firmware load for ath10k/QCA4019/hw1.0/board.bin failed with error -2

[   38.745112] ath10k_ahb a800000.wifi: Falling back to user helper

[   38.795274] firmware ath10k!QCA4019!hw1.0!board.bin: firmware_loading_store: map pages failed

[   38.795560] ath10k_ahb a800000.wifi: failed to fetch board-2.bin or board.bin from ath10k/QCA4019/hw1.0

[   38.802871] ath10k_ahb a800000.wifi: failed to fetch board file: -11

[   38.812255] ath10k_ahb a800000.wifi: could not probe fw (-11)

1 Answer

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answered by

Hello,

We are investigating this problem and it seems that we know problem source. Meanwhile could you use this command: hexdump -C /dev/mtdblock12 using SSH or router's CLI and paste output of this command ?

Thank you for your patience.

commented by

Hi,

thank you very much for your respond.

I updated the FW again to latest version and executed your command, here is the result:



root@Teltonika-RUTX11:/dev# hexdump -C /dev/mtdblock12
00000000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................|
*
00010000
Best Regards
commented ago by
Still no progress
commented ago by
Hi,

I have just tested FW RUTX_R_00.02.00.2. Wifi is now working on my RUTX11.

Thank you very much.

Best regards